Basic Understanding of ISO9001

What is ISO?

ISO stand for International Organization for Standardization and is the most established quality framework in the world. ISO is a Non-profit Organisation and established in 1947. The head office is base on Geneva, Switzerland, total over 170 member countries in the world.

ISO 9001 helps you to run your business more efficiently and effectively as well as meet your customers requirements. It also help to control company in more systamtic way and ensure continual improvement throught the corrective and preventive actions.

Why implement ISO 9001:2008?

Experience shows that business that lead in quality are no longer dependent on competing on price.

in the cusotmer's eyes, achievement of the ISO 9001 standard add value to the company and services.

It is a testimony that saves one having to prove the quality standards to deiscriminating customers.

The advantage of implemeting ISO9001:2008

1. Useful objectives to measure/design the business against.
2. Good opportunity to remove unncecessary paperwork.
3. Forces you to look at interfaces & process.
4. Helps put control in the business.
5. Helps manage change.
6. Reduce wastage and pproblems.
7. Working to "World Class" requirements.
8. Clear business vision.
9. Customer satisfication
10. Improve employees' motivation and competents.

ISO9000:2008 Series

In order to understand the ISO9001 further, you should know the ISO9000 standard series;

ISO 9000 Quality Management Systems: Fundaments and Vocabulary

ISO 9001 Quality Management Systems: Requirements

ISO 9004 Quality Management Systems: Guidelines for Performance Imrpovement

ISO 19011 Guidelines for Quality and/or Environemental Management systems auditing.

Only ISO 9001 Quality Management Sysems: Requirements can be used in auditing process, others are all for reference and improvement. Certificate Body (CB) are all base on the ISO9001 Quality Management Systems: Requirements to audit and certify company.